Cookies Policy

Cookie Policy of I LOVE FERRY and its Providers (BALEARIA and FRED OLSEN)

Like most websites, I LOVE FERRY and its providers use files to process your requests, personalise your experience, and facilitate your bookings.

Definition and Function of Cookies

A cookie is a file that the browser stores on your computer when accessing certain web pages. Cookies allow a website to recognise the user and retrieve information about their browsing preferences or their device, in order to, among other things, improve their browsing experience on that website.

At I LOVE FERRY, we primarily use them to assist the User in purchasing ferry tickets and personalising services, with the ultimate aim of improving your experience when using this website.

What Types of Cookies Does I LOVE FERRY Use?

First-party cookies: These are managed by the website's publisher and used to provide the service requested by the user. The cookies we use at I LOVE FERRY are anonymous and do not contain any personally identifiable information.
Third-party cookies: These are sent to the user’s device from a domain that is not managed by us, but by another entity that processes the data obtained through these files.

For example, when you "Like" or "Tweet" a page from our website, these sites may place cookies on your browser. These cookies are beyond our control. We suggest reviewing their cookie usage policies to understand how they use cookies and manage them.

Third-party sites that may place cookies on our website include:

Twitter
Facebook
Google
Instagram
Session cookies: Used to collect and store data while the user accesses a website.
Analytics cookies: Used to quantify the number of users accessing the website and thus measure and perform statistical analysis of the usage made by users of the offered service. These may be processed by I LOVE FERRY, its providers (BALEARIA and FRED OLSEN), or by third parties.

This is done by analysing your browsing on our website to improve the range of products or services we offer you.

Additionally, when you visit a web page or open an email containing an advertisement or promotion about our products or services, a cookie may be installed in your browser that helps us later show you related offers based on your search or develop statistical control over our advertisements, including their visibility, location, and time of appearance.

Revocation and Deletion of Cookies

You, the USER, can allow, block, or delete cookies installed on your device by configuring the options of the browser installed on your computer.

If you do not allow the installation of cookies in your browser, you may not be able to access some sections of our website.

All modern browsers allow you to change your cookie settings. These settings are usually found in the 'Options' or 'Preferences' menu of your browser.

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.

For more information, you can consult Microsoft support or the browser's Help.

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.

For more information, you can consult Mozilla support or the browser's Help.

Chrome: Settings -> Show advanced options -> Privacy -> Content settings.

For more information, you can consult Google support or the browser's Help.

Safari: Preferences -> Security.

For more information, you can consult Apple support or the browser's Help.

Third-party Service Providers

Specifically, the third-party service providers with whom I LOVE FERRY and/or BALEARIA and/or FRED OLSEN have contracted a service that requires the use of cookies are:

Provider Name	Purpose of the Cookie	Description of the Cookie's Purpose	For more information on the use of this third-party's cookies
Google	Analytics	Google Analytics cookies are used to measure how users interact with website content	https://developers.google.com/analytics/ devguides/collection/analytics/cookie-usage?hl=en
Experian	Analytics	Cookies for analysing purchases made from newsletter distribution	https://www.experian.co.uk/

Cookie Declaration

Performance and Analytics: Statistical cookies help website owners understand how visitors interact with web pages by collecting and providing information anonymously.

Name	Owner	Duration	Purpose
_utma	Google Analytics	Two years from configuration or update	Used to distinguish users and sessions. The cookie is updated every time data is sent to Google Analytics.
__utmt	Google Analytics	10 minutes	Used to limit the request rate.
__utmt_web1	Google Analytics	10 minutes	Used to limit the request rate.
__utmt_web2	Google Analytics	10 minutes	Used to limit the request rate.
__utmb	Google Analytics	30 minutes from configuration or update	Used to determine new sessions or visits. The cookie is updated every time data is sent to Google Analytics.
__utmc	Google Analytics	Per Session	Configured to determine if the user was in a new session or visit.
__utmz	Google Analytics	Six months from configuration or update	Stores the traffic source or campaign that explains how the user arrived at the site. The cookie is updated every time data is sent to Google Analytics.
__zlcmid	Zendesk	Two years	Used to identify the device in the chat service.
__cfduid	Zendesk	One year	Used to identify the device in the chat service.

Advertising and Social Media (Marketing): Advertising cookies are used to track visitors across different websites. The intention is to display ads that are relevant and engaging for the individual user, and therefore more valuable for publishers and third-party advertisers.

Name	Owner	Duration	Purpose
Conversion	Google Adwords	Persistent	These cookies serve an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Global Site Tag Fred. Olsen	Bing Ads	Persistent	These cookies serve an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Compra MB Fred Olsen	Bing Ads	Persistent	These cookies serve an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Compra PC Fred Olsen	Bing Ads	Persistent	These cookies serve an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Advertising	Appnexus	Persistent	These cookies serve an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Advertising	Mediamath	Persistent	These cookies serve an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Advertising	Doubleclick	Persistent	These cookies serve an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Analytics	Weborama	Persistent	These cookies serve an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
PageView	Facebook	Persistent	These cookies serve an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.
Purchase	Facebook	Persistent	These cookies serve an advertising purpose. They contain a unique randomly generated value that allows the platform to distinguish browsers and devices. This information is used to measure ad performance and provide product recommendations based on statistical data.